Corporate Social Responsibility at BGIS

Diversity, Social and Sustainability

At BGIS our Corporate Social Responsibility (CSR) is made up of three pillars, tied together by a CSR leadership committee. These pillars delineate our desire to positively impact: people (Diversity & Inclusion), our communities (Social), and the environment (Sustainability).

Diversity & Inclusion

BGIS is proud to be made up of 1,000+ employees across APAC from many different cultures and nationalities and with many different personal and professional backgrounds.

Reconciliation Action Plan

Our RAP is a strategic document that outlines how the business will have a stronger positive impact on Indigenous Australians and the local communities in which we operate. This aims to ensure Aboriginal and Torres Strait Islander Australians can participate equally and equitably in all areas of life. BGIS has a committee which work to deliver the actions from the RAP.

First Steps Indigenous Initiative

The First Steps initiative involves BGIS working with the Vocational Institute of Australia to run a Certificate II in Customer Engagement training program out of our help desk office in Adelaide. The aim of First Steps is to provide an opportunity to learn, practice and develop the competencies and skills required by the customer contract industry, with a focus on customer service skills that are required across all sectors.

As a result of this partnership, BGIS has committed to directly employing trainees at the end of the program based on their skill levels, development potential and cultural fit.

National Disability Services

BGIS is proud to partner with Australia’s peak body for non-government disability service organisations, National Disability Services (NDS). BuyAbility Procurement is a NDS service and through our partnership we will work to find, create and sustain appropriate employment opportunities for people with disabilities in the delivery of Property Services to our clients. Our Corporate Social Responsibility values empower us to ensure inclusive opportunities translate to benefits for people with a disability and by extension deliver sound social and economic outcomes for Australia.

Sustainability Leaders

Health, Safety, Quality and Environment

Sustainability Expertise  

Our sustainability experts help with workplace advice and programs tailored to meet individual client needs. In the workplace, sustainable strategies and programs bring triple bottom line benefits to organisations through improved building plant operations and efficiencies leading to increased asset value and a reduced carbon footprint.

We add value by supporting building owners and cccupiers to find ways to reduce energy consumption, limit greenhouse gas emissions and reduce waste generation though the expert services of our Sustainability Professional Services unit.

Sustainability & Environment Committee

The committee provides leadership across the business regarding how we can contribute, as individuals and as a team, to minimise our impact on the environment.

Sustainability Goals

A core value of BGIS is to strive to be a role model for sustainability, as we expand as leaders in the corporate real estate management industry.

Our Expertise:
  • Energy and sustainability consulting advice
  • Renewable and low carbon initiatives
  • Building Energy Efficiency Certificate (BEEC)
  • Building ratings achieved: NABERS, GreenStar and WELL Building Standards
  • Building energy efficiency consulting, including energy audits
  • Energy and water reduction programs
  • Utility reporting and analytics
  • Sustainability project measurement and verification plans
  • Resource recovery
  • Efficiency programs
  • Funding opportunity advice & application development
  • Green lease negotiations and/or reviews

Our Policies and Compliance

ISO standards map out a framework that our organisation has followed to set up our management systems. At BGIS, we have achieved external certification for ISO 9001 (Quality) and ISO 14001 (Environment).

The ISO 14001:2015 Standard sets out the criteria for our environmental management system to be certified. Environmental management is an integral part of our day-to-day operations. Because of this, all buildings managed by BGIS are included within the scope of the Environmental Management System. Read our Global Environmental Policy here

The ISO 9001:2015 Standard sets out the criteria for our quality management system to be certified. Read our Global Quality Policy

BGIS maintains the highest commitment to the safety of our employees, contractors, vendors and suppliers. Safety is always at the forefront of what we do with comprehensive plans, risk management and employee training covering best practices towards zero harm. Read our Global Safety Policy here. 

green wall sustainability environmentSustainability

Community (Social)

BGIS encourages giving back to the community in a number of ways.


Employees are encouraged to undertake volunteer work for a charity event or community program of their choice. All full-time and permanent employees are entitled to two days (16 hours) of paid volunteer days per year. Employees are encouraged to volunteer days through the HR employee self service (ESS) platform.


BGIS support a number of local, national and global initiatives each year. Some of these include Cancer Council, Movember Foundation, OzHarvest, Surf Life Saving clubs and RSPCA.

At the 2017 BGIS Leadership Conference, our business leaders participated in the Buddy Bags programme for the Alannah and Madeleine Foundation. The Alannah and Madeline Foundation is a national charity protecting children from violence and its devastating impact. The foundation cares for children who have experienced or witnessed violence and they run programs which prevent violence in the lives of children. The Alannah and Madeline Foundation has delivered more than 36,500 Buddy Bags to children across the country, and BGIS were excited to be part of this.

Workplace Giving

Workplace giving is a simple and effective way for employees to regularly donate to charities or organisations that are entitled to receive tax deductible donations. Employee donations made through payroll will be matched dollar for dollar by BGIS.


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