Q & A with Tim Cavanagh, Executive Director, New Zealand

Could you provide an update on the current happenings in the FM industry?

The prevailing trends in the FM sector are predominantly driven by the integration of Artificial Intelligence across various operations, mirroring advancements in numerous other fields of business. Two primary themes remain constant in the FM space: improved energy management amidst rising costs, and the transition from planned and reactive maintenance to predictive regimes. These predictive regimes optimise ongoing operational expenditure by more efficient use of smart capital programmes.

What are clients telling you is important to them?

Clients are increasingly feeling the strain on their capital budgets for lifecycle replacement or renewal of aging assets. This is largely due to inadequate or limited data on the condition of their estates and assets. We are actively collaborating with them to enhance their confidence in the data. By exploring innovative solutions, we aim to alleviate the financial burden of extensive condition surveys. Our approach leverages operational techniques to manage residual risk profiles effectively while building that confidence on asset condition. Consequently, this lays the groundwork for more robust capital finance cases and improves approval rates.

Are there any trends unique to the NZ Market?

I don’t believe there’s anything particularly unique within the NZ Market. We seem to be experiencing the same drivers as the rest of the industry globally, though it may have taken a bit longer to resonate due to our geographical location and criteria mass of activity. The NZFM market has seen limited changes in both models and delivery methods, with the exception of the gradual introduction of PPP programmes. Given the increasingly challenging and uncertain economic environment, clients are now demanding greater agility in their contractual relationships with FM suppliers. This shift requires a re-evaluation of modelling approaches and a careful balance of risk management, all while remaining competitive in a highly contested sector.

What are the successes/ changes you have led in your time at BGIS?

Our most significant achievement over the past year has been the clear definition of our product offerings. This has given us a solid understanding of how these offerings align with our existing, new, and emerging sectors. As a result, we have a clear vision of what we represent, and what sets us apart from our competitors.

A key piece of FM career advice.

My advice would be NOT to do it. Become a dentist, work half the hours for twice the money! Seriously, to achieve success in the FM space, there are two key principles to follow: first, you have to strive to be the best in your field, and second, develop a clear plan to get there. This advice mirrors what I tell my kids about sports or any other pursuit that matters. While participation and being part of the game hold value, true success demands playing to win, becoming the best, and continually evolving to stay on top. The most successful FM organisations excel because they have the best people—it’s as simple as that.

What do you like to do in your down time?

I am passionate about the overall global rejuvenation of Breakdancing and will train tirelessly every day and night in order to compete and one day break the dominate hold the Australians’ unjustly hold on the world stage. As we all like to say in NZ – if Raygun can do it…. 🙃    Please contact Tim to discuss your requirements tim.cavanagh@bgis.co.nz