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Integrated facilities management

There’s no challenge too big or small. Whether attending to day-to-day facility operations or worst-case scenarios, our facilities management professionals and technical services teams will keep you covered and help you plan ahead. Supported by our facility management centre of expertise, network of technicians, suppliers and vendors, remote command centre, strategic sourcing specialists and financial management professionals, we are not only accountable and responsive, but also informed by leading-edge integrated software tools.


Leverage BGIS’ technically-focused expertise in maintaining all types of facilities to ensure your assets operate with superior performance. Our strong track record is proof that we can deliver the results your business requires, with the flexibility to adapt and continually support your ever-changing needs.

Technical excellence

Our technically led approach ensures you receive high-quality and reliable services through a combination of self-perform technical teams and carefully managed strategic partners for the best and highest use locally.

Flexible delivery structure that supports change

Our mature services are built for continuous support with an engineering focus, using proven technology and processes that are scalable to adapt to your changing business needs.

Solid financial, procurement and governance capabilities

Gain insight into your real estate spend and take actions to control costs and drive efficiencies enabled by our procurement and finance teams, who embed strong controls and transparency into their services.


Facilities management

Backed by strong technical expertise and a passion for innovation, we deliver services that ensure your business stays up and running; your assets work for you, and your people are fully enabled to thrive.

IFM Brochure
  • Building operations & maintenance management
  • Asset management
  • Trades services/ procurement & contracted building services
  • Hard FM and technical services: mechanical, electrical, hydraulic, plumbing, fire, air-conditioning, carpentry
  • Soft FM services: front of house, security, cleaning, catering, waste, grounds & garden
  • Public private partnerships (PPP)

Building operations & maintenance management

Maintenance strategy • Maintenance planning & scheduling • Preventative & predictive maintenance • 24/7/365 Operations centre • Financial management & reporting • Contracted building services


Businesses must always be in top form, ready to respond to their customers’ needs. We take care of the ongoing daily management of your properties ensuring everything runs optimally. Our in-house team of facility managers, building operators and technicians drastically reduce downtime by addressing potential problems even before they happen. We use proven predictive and preventative maintenance programs, and our 24/7/365 operations centre is always there whenever you need us to receive and dispatch your service requests.


Our integrated technology platform – Manhattan – captures everything from building and equipment data to inspection results; service requests to preventative maintenance work orders; capital and operational plans to project tracking and management; providing full operational management and reporting for your owned and leased locations. Our proven approaches mitigate risk, optimise asset life cycles and reduce your total cost of operations.

Two men working on a tablet in the hallway of Casey hospital

Technical services

Maintenance & repair (HVAC/Electrical/Fire/Hydraulics) • Multi-skilled general trades • 24/7 Customer service & operations centre


We directly perform technical services at our client’s locations using our own employees. We have over 500 tradespeople operating across Australia and New Zealand.


Front of house services

Concierge & reception • Mail room • Meeting room management


If you want to run a contemporary workplace, you need a strong support team to help you deliver a great impression, every day. With our versatile front of house services, we help ensure your customers and employees have positive, memorable experiences each and every day.


We utilise technology such as smartspace pro to better understand, organise and optimise our client’s working space. Hybrid and flexible working arrangements have increased the requirement to manage and monitor the workplace activity.

Woman working at the concierge of a building

Public private partnerships

Public private partnerships (PPP) require whole life cycle solutions and long-term operations and maintenance of facilities, typically 24/7/365. We deliver PPP solutions within high-profile public facilities, including healthcare facilities, data centres, courthouses, and public venue and stadia spaces. Our teams are actively involved starting with the design and construction of a new facility and through the transition into ongoing facility management. Bolstered by our best practices and extensive experience, our teams also provide asset management, energy management and project delivery services.

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For more information

Contact us
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