Integrated Facilities Management for Homes NSW

BGIS manages the integrated facilities management contract for Homes NSW, a NSW Government department managing housing maintenance, tenant services and homelessness support. The contracted portfolio is across 13,600 social housing properties in New South Wales, Australia, and commenced on 1 July 2024 for a five-year period. The scope of the facilities management services includes repairs and maintenance, carpentry, plumbing, electrical, garden maintenance, rubbish removal and cleaning services.

BGIS works together with Homes NSW to ensure a renewed focus on the quality and timely delivery of maintenance and repairs. Homes NSW is working cohesively with it’s partners to deliver a new era in social housing maintenance that puts people at the heart of service delivery. The new maintenance approach will support local businesses and thousands of jobs across rural, regional and metropolitan NSW, including jobs for disability and community service providers, Aboriginal trades and businesses, and social housing tenants.