Case studies
Our AI initiatives are not experiments. They are proven, scalable solutions delivering measurable improvements today—reducing processing time, increasing accuracy, and unlocking economies of scale across portfolios. Every deployment is purposeful and informed, built around client needs and operational realities.
Our purpose-built technology stack enables us to integrate data across systems, improve quality, and automate processes at scale. While others are still normalizing data, we’re accelerating outcomes—because our platforms are core to our business, and our teams know how to leverage them.
The BGIS Way is consistent, scalable, and client-centric: a fusion of technical depth, operational excellence, and innovation. We don’t chase trends or build for technology’s sake. We embed AI directly into service delivery to address real problems—improving performance, reducing risk, and creating sustained value for our clients.
This integrated approach is why clients stay with us and grow with us. It’s how we scale quickly and deliver consistently. And it’s what makes our application of AI not just different, but more effective for facilities management.
We call this approach BGIS RISE—Reimagine, Innovate, Scale, Elevate. RISE captures our commitment to pairing technical leadership with practical innovation, ensuring every solution creates tangible value today while building a future-ready model for tomorrow.
This is the BGIS Way:
Deep technical FM expertise multiplied by technology – “technically led, technology enabled”
Purpose-built solutions delivering measurable results – “practical innovation”
A future-ready model that redefines what’s possible in facilities management – “BGIS RISE”
Our Vision: To lead the future of facility management by seamlessly integrating AI across all operations, empowering smarter decisions, elevating customer experiences, and setting the global benchmark for intelligence, efficiency, sustainability, and scalability.
We are reshaping the future of our industry—embedding AI into every layer of service delivery to deliver not just efficiency, but resilience, sustainability, and long-term value.
Here are a few examples of how BGIS is already using AI to drive transformation across our operations and client portfolios:
Autonomous Invoice Processing
BGIS developed an AI + RPA (Robotic Process Automation) solution that autonomously processes supplier invoices around the clock. This isn’t just automation—it’s intelligent orchestration of a critical financial workflow.
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Fraud Detection
Traditional rule-based systems couldn’t keep up with the complexity of cross-platform invoice duplication. BGIS built a machine learning model that detects patterns—not just rules.
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Sentiment Analysis
BGIS built an AI model that reads between the lines—classifying client sentiment from surveys and work orders to detect dissatisfaction before it escalates, or themes of issues that can inform proactive prevention planning.
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Predictive Insights for Proactive Facilities Management
BGIS is pioneering predictive analytics with Project Horizon—an AI initiative that detects abnormal trends in facilities data to prevent recurring issues.
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At BGIS, our AI-powered solutions are built on the robust and scalable infrastructure of Amazon Web Services (AWS)—a global leader in cloud innovation. By harnessing AWS’s advanced machine learning capabilities, secure architecture, and powerful data tools, we accelerate development, enhance performance, and deliver enterprise-grade solutions with confidence. AWS enables BGIS to move faster, think smarter, and scale seamlessly—allowing us to focus on applying deep technical expertise to solve real-world challenges. This strategic partnership reinforces our commitment to being technically led and technology enabled, and positions BGIS as a results-driven disruptor in our industry.
