BGIS provides a full spectrum of services with customisable delivery to enhance your retail portfolio and improve customer satisfaction.
Focusing on your retail operations
Delivery of next-generation performance
With BGIS’ turnkey approach, you’ll have 24/7/365 access to multi-trade technicians who provide multiple services – all during a single visit to your location. We also bundle your service calls, resulting in fewer trucks on the roads. By using mobile tools, our technicians efficiently collect asset data, which helps make the best decisions for investments needed, now and in the future. Customer experiences, employee satisfaction, quality assurance, and cost-effectiveness will all be improved.
24/7 support
Our technicians and operations centre is available 24/7/365 to support you and you facility so we can take care of any facility problems that arise without interrupting your business.
Technical excellence
Our technically led approach ensures you receive high-quality and reliable services through a combination of self-perform technical teams and carefully managed strategic partners for the best and highest use locally.
Single or bundled service models
BGIS’ technician services offer flexible delivery models ranging from client-dedicated technician solutions to our mobile technician pool. We customise our approach to meet your unique service needs.
Integrated facilities management
There’s no challenge too big or small. Whether attending to day-to-day facility operations or worst-case scenarios, our facilities management professionals and technical services teams will keep you covered and help you plan ahead. Supported by our facility management centre of expertise, network of technicians, suppliers and vendors, remote command centre, strategic sourcing specialists and financial management professionals, we are not only accountable and responsive, but also informed by leading-edge integrated software tools.
Real-scale walkthrough technology
We deployed real-scale walkthrough technology on a retail fit-out project for HBF, which resulted in significant reductions in time and costs, and increased customer engagement.
Integrated technical services
Using our in-house technicians to take care of your building maintenance and repairs at your retail locations will save you money and increase customer and employee satisfaction. That’s because BGIS’ team is made up of a large network of technical trades and specialists that can handle any challenge with faster response times and lower costs for you. If it makes sense to subcontract services, we closely manage each subcontractor’s performance, leveraging the expertise, infrastructure and processes we’ve developed by performing this work at thousands of locations ourselves. With 24/7/365 customer service, we’re available anytime to take care of any facility problems that arise without interrupting your business.
Our work
We partner with our clients to deliver innovative and sustainable solutions.
For more information
Contact us