Australian Government Department of Defence
Estate Maintenance and Operations Services Contract
BGIS has been engaged as the Estate Managers for the Defence Northern New South Wales Estate Maintenance and Operations Services contract since 2014. The portfolio includes seven army, navy, air force and special forces bases at Singleton, Williamtown, Richmond, Liverpool and Sydney.
Estate Maintenance and Operations Services includes all Base Services activities which support and service the land, buildings and infrastructure on the Defence Estate. BGIS’ team of 200+ employees and 800+ subcontractors support 4,500+ buildings. The EMOS bundle of integrated facilities management services includes:
- Management, Integration and Co-ordination
- Base Services Support Centre
- Cleaning & Housekeeping
- Land Management
- Laundry, Dry Cleaning and Treatment
- Pest and Vermin Management, Control and Treatment
- Sports and Recreation
- Training Areas & Range Management
- Transport and Airfield Operations Support
- Estate Upkeep
BGIS has recently been awarded the Australian Government Department of Defence 2021 Base Services Contractor of the Year. This is the third consecutive year that the team has won this prestigious accolade, an unprecedented achievement for any of the base services contractors. The annual award recognises the contractor that embodies a true partnered approach to service delivery, with a customer-centric focus built on principles of respect, trust, accountability, integrity, fairness and commitment.
Project and Construction Management
BGIS was awarded contracts to provide project delivery services at RAAF Tindal, based off the performance from our EMOS Contract in Northern NSW. The project work across Tindal, Darwin and Delamere sites includes refurbishment and refits of living accommodation, office bunker and childcare facilities, maintenance and mechanical service upgrades, security enhancements, and HVAC modifications and environmental monitoring. BGIS has successfully set up a projects team based in Katherine and Darwin in the Northern Territory.
We encourage our people to solve problems through diverse thinking and innovation, to deliver places that work now and for the future. Whether it be fitting energy saving LED lighting in a public venue, floating sea bins to collect plastic waste, conserving water use with aerators, automating work orders, constructing with portable modules, or reducing the carbon emissions from a building, we are constantly innovating for our clients.
Social and Sustainable Procurement
BGIS has a sustainable procurement policy and framework to achieve the most positive environmental, social and economic impacts possible across our supply chain. We work with a diverse range of supply partners, from Indigenous and cultural enterprises and disability service providers, small and local suppliers, to organisations whose goals are to remove social disadvantage. These suppliers are integral to BGIS' service offering and are daily reminders of our passion to improve the social and economic circumstances of those who live and work in the communities in which we operate. We report on our progress monthly to ensure our targets are met.
Indigenous spend in Australia
We have exceeded our annual target by engaging 25 Indigenous supplier partners, with a 170% increase in our spend – this is around 3.3 times greater than our peers in the facilities management sector.
Our team is very proud of the breadth of work that we undertake across Indigenous engagement, Sustainability and Annual Corporate Social Responsibility for our Department of Defence client. These posters provide a detailed overview of the activities and our involvement covering the bases that we manage.
